Typically, yes. The cost is per company per month. In an annual plan, the cost is per company per year.

Annual Plan
The annual plans are billed per company per month. As each company is added, throughout the billing cycle (year) the cost is billed immediately for the prorated annual license cost. That cost is determined by the package selected. 

Monthly Plan
The monthly plans are billed at the beginning of the cycle. Each company that is added in the middle of a billing cycle is tracked and billed at the beginning of the next cycle for the prorated amount of month that was remaining when that respective company was added. For this reason, there are occasions where the bill appears to be higher than the agreed-upon price. This is caused because the new cycle begins with a bill for all of the companies added and the prorated amounts for the companies added during the prior period.

Certainly. The licenses are not specific to any connected company, however, keep in mind that the reports and dashboards created are company-specific, so they will be lost when the company is disconnected.

Unless explicitly stated, there are no contractual obligations to continue to use Reach. If we can’t impress you, we understand if you need to go! With that said, there are no refunds for unused billing cycles, monthly or annual.

That sounds like a terrible idea, but yes. 🥺

The white label process can take up to two weeks to set up. The setup process is time-consuming and therefore begins when the white label billing is completed.

Almost immediately after the subscription is started.

There is almost no “implementation”. The training is thorough and there are videos and in-person training for individuals and groups based on the plan selected.